Custom Order Terms

BY PLACING A CUSTOM ORDER, YOU ARE REQUESTING A CUSTOM VERSION OF A ONE OF ONE DESIGN. PLEASE READ THE FOLLOWING BEFORE PROCEEDING.

THE PIECE THE SILHOUETTE AND CONSTRUCTION OF THE ORIGINAL DESIGN WILL REMAIN UNCHANGED. EACH GARMENT IS CRAFTED USING SELECTED SECOND-HAND AND DEADSTOCK MATERIALS, MEANING THE COLOR COMPOSITION MAY VARY FROM THE ORIGINAL. EVERY PIECE IS UNIQUE BY NATURE.

THE PROCESS 01 — ADD THE PIECE TO YOUR CART AND COMPLETE CHECKOUT. 02 — JUAN WILL CONTACT YOU DIRECTLY WITHIN 1–3 BUSINESS DAYS TO DISCUSS YOUR COLOR PREFERENCES, ANY NOTES, AND TO CONFIRM THE FINAL DETAILS. 03 — ONCE BOTH PARTIES ARE HAPPY WITH THE DETAILS, PAYMENT IS PROCESSED AND PRODUCTION BEGINS. 04 — IF FOR ANY REASON THE COMMISSION CANNOT BE FULFILLED, YOU WILL BE NOTIFIED AND WILL RECEIVE A FULL REFUND. 05 — YOUR PIECE WILL BE READY WITHIN 3–4 WEEKS FROM THE DATE OF PAYMENT CONFIRMATION.

PRICING THE PRICE OF THE COMMISSION IS THE SAME AS LISTED. NO ADDITIONAL COSTS. IF THE ORDER CANNOT GO AHEAD, A FULL REFUND WILL BE ISSUED AUTOMATICALLY.

NOTES — COLOR PREFERENCES CAN BE SHARED DURING THE CONFIRMATION STEP WITH JUAN. — AS MATERIALS ARE SOURCED FROM SECOND-HAND STOCK, EXACT COLOR MATCHING CANNOT BE GUARANTEED, BUT YOUR INPUT WILL BE TAKEN INTO ACCOUNT. — COMMISSIONS ARE NON-REFUNDABLE ONCE PRODUCTION HAS BEGUN AND DETAILS HAVE BEEN CONFIRMED.

QUESTIONS? REACH OUT AT INFO@JUANVGDESIGNER.COM